We understand health & wellness are paramount to today’s traveler.  We remain committed to the safety of our team members & community while delivering safe, comfortable accommodations traveling guests rely upon.  The Pennsylvania Restaurant & Lodging Association is sharing the most current facts and resources with its members.  As a member of PRLA, we continue to monitor, and remain informed regarding the latest developments tied to the virus issued by government, and health officials. 
The Central Hotel and Conference Center

Policies

Cancellation Policy

The Central Hotel requires a major credit card or one night cash or check deposit to confirm your room reservation. Please refer to your confirmation letter or email for the cancel policy.
If you must cancel your reservation you must obtain a cancellation number from the Reservation Agent when you terminate or alter your arrangements in order to avoid a charge to your credit card or the surrender of the one night deposit. This number will clarify any disputes. To cancel or alter your arrangements, please contact us at 800-644-3144 or 717-561-2800.

Check In/Out Policy

Check in time is after 3 pm and check out time is prior to 11 am.

No Extra Fees

The Central Hotel Harrisburg No Extra Fees | Free In-room WiFi, Parking, Local and Toll-Free Calls, Baby Crib, In-room safe, newspaper, bottled water

Pet Policy

Looking For A Place Where Your Pet Is Always Welcome?

Looking for a place where your pet is always welcome? If you’re like most pet-owners, your pets are a part of the family, and leaving them behind when traveling can be a traumatic experience. Luckily, at The Central Hotel, we understand this and have a number of pet-friendly rooms throughout the property to accommodate you and pet-family!

If you are interested in having your pet stay with you on property, each guest must sign a pet release form at check-in.

Pets weighing less than 80 pounds will be permitted to stay with their owners in our first floor designated room. We will apply a non-refundable fee of $30 per night to your room charge. Pet owners must either cage their pet or remove their pet from the room prior to housekeeping entry. If the pet would cause a disturbance, the owner will be notified and must respond back to the hotel within 45 minutes of when the call was received. If the pet would cause any damages or cost to the hotel it will be the owner’s responsibility to pay for those costs. A pet release form must be signed at registration.

As a registered hotel guest who wishes to have my-house trained pet in my sleeping room, I agree to the following:

  • A maximum of two (2) pets may reside in one room/suite at any time. Each pet must weigh less than 80 lbs.
  • I will be responsible for any injury and replacement of any items stained or damaged by my pet. I assume all liability for my pet.
  • I will be responsible for any injury inflicted upon any hotel employee or guest by my pet.
  • Neither the Best Western Premier, the Central Hotel nor any of its employees shall be responsible for the safety or well-being of my pet. I hold harmless the Best Western Premier, the Central Hotel.
  • I understand that The Best Western Premier, the Central Hotel may remove my pet from my room at my expense if my pet is left unattended and causes a disturbance. I can be asked to leave for not complying with the pet policy.
  • Pets are not permitted in any of the hotel’s food and beverage establishments, meeting rooms or recreational areas. I will not bring my pet to the lobby at any time. The hotel lobby is considered a non-pet friendly area.
  • I will keep my pet on a leash at all times while in guest corridors both inside and outside the building. If it is a small dog, I may carry him/her at all times when in a corridor.
  • I understand daily housekeeping service is provided by the Best Western Premier, the Central Hotel. I will notify the front desk of a time housekeeping will be able to enter my room to provide service.
  • I understand that an employee of the Best Western Premier, the Central Hotel will inspect my room upon departure from the hotel and assess the room for any damage. Any reported damage will be charged to my room account.
  • The pet walking area is the grassland located at the south side of the building, and is the only designated area for me to use on property.

Please be respectful of our other guests and clean up after your pet both inside the room and on our lawn.
To reserve a pet-friendly guest room, please call 800-644-3144, and one of our guest service representatives will be pleased to assist you!

ONLINE POLICIES

Privacy Policy

At thecentralhotelharrisburg.com, we understand that privacy on the Internet is important to you. We are providing this Privacy Statement to help you understand how we collect and use information. All guest data will only be used in a manner consistent with the applicable policy. Complete contact information is at the bottom of this page.

On-Line Reservation Service

The Central Hotel & Conference Center uses a third party on-line reservation service called Vizergy. The hotel suggests reviewing their policy if and when making reservations. In addition, as a result of our affiliation with Best Western International, all guest reservation data is shared with Best Western International and is used in accordance with Best Western International, Inc’s privacy policy.

Information Automatically Logged

We use your IP address to help diagnose problems with our server and to administer our Website.

Cookies

We may or may not use cookies to store marketing information only. We never use cookies to store personal information, such as credit card numbers, names or email addresses.

A cookie is a small text file that resides on your hard drive. From time to time, our site will request the cookie from your browser so that we can retrieve the stored information.

If you choose to disable cookies or set your browser to warn you when cookies are in use, you may experience difficulty with the hotels web site.

Contact info/Client data

We do not sell or rent your personal information to anyone. We will disclose individual personal information if we are subpoenaed or ordered by a court of law.

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control.

Emails

Central Hotel Harrisburg collects and uses e-mail addresses for the purpose of keeping its guests informed about the hotel, special offers and other hotel marketing information. If you do not wish to receive these e-mails you may remove your e-mail from the hotels list at any time.